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What to Ask a Professional Janitorial Service

Posted on August 31st, 2015 by DJR Cleaning Enterprises

If you have decided that a professional janitorial service could help your business, the next step is to find the right company for the job. The following are points to consider and discuss with potential cleaners in order to determine the best option.

Bonding/Insurance

When talking with a commercial cleaner, you should ask whether the company is bonded and insured. This means they have insurance in case they get hurt, but it will also mean that if they damage your property their insurance will cover it.

Experience

Experience is important in regards to hiring a professional janitorial service. The longer they have been in business, the more knowledge they likely have of cleaning different types of commercial spaces. Depending on the workspace you need cleaned, a newer company may not do the work thoroughly or to your standards.

Complaints

While you should check into any complaints online, you will also want to know how they handle complaints. If you have a problem with their services, you need to be able to talk to a representative who will listen, care about your problem and do what they can to solve it.

Employee Count

The number of employees may not seem that important to the quality of work. But if you have an emergency job or a specific timeline, it’s necessary to know they have staff to accommodate you.

Direct Employee or Subcontractor

It is essential to know whether the person going into your building is a direct employee or contractor. This makes a difference in their training and what insurance covers. A professional janitorial service should hire and screen their employees instead of using another company.


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