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Carpet
Cleaning
Pet Odor
Removal
Spot Removal
Carpet
Protector
Cleaning Procedures
Upholstery Cleaning
Air Duct Cleaning
Dryer
Vent Cleaning
Water Damage
Restoration
Office Cleaning
Tile Floor Cleaning
Post Construction Cleaning
Move-In/Move-Out Cleaning
Power Washing
Window Washing
Carpet Sales and Installation |
Q:
Why should I clean my carpet? |
A:
The most obvious reason to clean carpets is so they look good,
however clean carpets also facilitate a healthier environment.
Carpets act as a "sink", trapping and filtering
dirt and soil. This collection and filtering process trap
these contaminants within your carpet, which in turn cleans
the air you breathe and allows you to live a healthier life.
But like any other filter, your carpet needs to be cleaned
on a regular basis, or it will lose its filtering ability.
If these contaminants are in your home, they could be contributing
to your family’s health and allergy problems. |
Q:
How often should a carpet be cleaned? |
A:
Cleaning carpets often helps to maintain its new appearance.
Some people worry that cleaning too frequently will cause
carpet to age more quickly, but the opposite is true. Allowing
dirt to build up within a carpet's pile will age the carpet
prematurely. The majority of carpet manufacturers recommend
cleaning by a professional cleaning firm such as DJR Cleaning
at least once every 12 months. In some cases (pets, children,
allergies) carpets may require more frequent cleaning. |
| Q:
Do you move furniture? |
A:
DJR Cleaning will move sofas, loveseats, chairs and any small
tables provided that they have been cleared of all items.
Beds, dressers, and heavier pieces are left in place. For
liability reasons, we do not move china hutches, entertainment
systems, pianos, or other valuable belongings. |
| Q:
How long does the carpet cleaning process take? |
A:
We are able to clean approximately 400 square feet per hour.
This can vary slightly depending upon the amount of soil,
how much furniture needs to be moved, specialty spotting procedures,
and setup time. |
| Q:
What about reoccurring spots & stains? |
A:
If a spot returned a day or so after cleaning, it may have
been due to the nature of the spot. Deep stains tend to surface
if they are in the backing of the carpet. |
| Q:
Can you fix indentations from heavy furniture? |
A:
No guarantee can be made on removing indentations from heavy
furniture. In addition to the pile of the carpet being crushed,
the backing of the carpet is indented. Heat, moisture, and
hand grooming with our equipment may help, but it will take
time to release back to normal, if at all. Severe cases may
be permanent. |
| Q:
How long will it take for my carpet to dry? |
A:
In most situations, your carpet will dry in 3 to 6 hours.
Drying times may be higher due to high humidity, no ventilation
and heavily soiled carpet. DJR Cleaning will guarantee that
all carpet be dried within 24 hours. Try to keep pets, children,
and heavy traffic off the carpet during the drying process.
As a courtesy, DJR will leave booties for you to use in case
you may need to walk on the carpet. Wait 24 hours before removing
styrofoam blocks or protective tabs that our technicians have
placed under the furniture to protect the carpet. |
Q:
Why should I have my carpets scotchgarded?
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A:
Scotchgard Protector will not only keep your carpet looking
good longer but will make it easier for you to keep it clean.
Dry soil is easily vacuumed away, and spills can be spot cleaned
more easily than unprotected carpet. Having this protective
coating on your carpet will also help reduce the wear and
abrasion caused by sand and dry soil that is tracked into
your home. |
| Q:
What is the black line around the room? |
A:
The black line is called “air filtration”. It
is caused by your heating system. Your carpet acts like a
filter in your home. Impurities and dirt breathe through the
carpet. Changing the filter in your air conditioning system
frequently will reduce the amount of “blackness”
collected. You can use your vacuum attachment to clean that
area effectively. Cleaning the carpet will lessen the black
line but will not take care of it entirely. |
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